Privacy policy

Controller

The controller responsible for the processing of personal data on this website is:

Henkes Industries SRL, Kügelgasse 8, 4700 Eupen, Belgium

E-mail: nh@hh-consulting.org

General information on data processing

We process personal data only to the extent necessary to provide this website, handle enquiries and deliver our services.

Processing is based in particular on Art. 6(1)(b) GDPR where it is necessary to handle your enquiry or to carry out pre-contractual measures, and on Art. 6(1)(f) GDPR where there is a legitimate interest in providing this website in a secure, stable and functional manner.

Hosting

This website is technically maintained and hosted by Lacønis.

Where required, a data processing agreement pursuant to Art. 28 GDPR is in place with the hosting provider.

Server log files

When this website is accessed, technical information is collected automatically, in particular:

• IP address
• date and time of access
• browser type and version
• operating system used
• referrer URL
• pages and files accessed
• volume of data transferred
• server status codes

This data is technically required to provide the website, ensure system security and detect misuse. Processing is based on Art. 6(1)(f) GDPR.

Log files are stored only for as long as necessary for the secure operation of the website.

Contact and quote forms

If you contact us via the forms on this website or by e-mail, we process the data you provide in order to handle your enquiry. In particular, the following data may be processed:

• name and first name
• e-mail address
• company
• country and city
• technical details regarding dies or rollers (e.g. dimensions, model)
• content of your message

Processing is based on Art. 6(1)(b) GDPR where your enquiry relates to a service or a quote. For general enquiries, processing is based on Art. 6(1)(f) GDPR; our legitimate interest lies in the orderly handling of incoming enquiries.

Data is stored only for as long as necessary to handle your enquiry or as required by statutory retention obligations.

Cookies

This website does not use statistics or marketing cookies requiring consent.

Only technically necessary storage mechanisms are used, to the extent required for the operation, security and basic functionality of the website. Prior consent would be obtained before using any cookies or tracking technologies that are not technically necessary.

External links

This website may contain links to external websites. When you click such a link, you leave this website. The respective provider is solely responsible for data processing on linked external sites.

Recipients of data

Your personal data is only passed on where this is necessary to handle your enquiry, where a legal obligation exists or where you have expressly consented. Recipients may include in particular:

• hosting provider
• technical service providers engaged under a data processing agreement
• public authorities, where a legal obligation exists

Storage period

Personal data is stored only for as long as necessary for the respective purposes. Enquiries submitted via the forms or by e-mail are deleted once their handling is complete and no statutory retention obligations apply.

Your rights

Within the scope of the statutory provisions, you have the following rights:

• right of access
• right to rectification
• right to erasure
• right to restriction of processing
• right to data portability
• right to object to processing
• right to withdraw consent with effect for the future

To exercise your rights, you can contact us at any time using the contact details above.

Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. Competent authority in Belgium:

Data Protection Authority (DPA)

Rue de la Presse 35, 1000 Brussels, Belgium

www.dataprotectionauthority.be

Last updated

Last updated: June 2026